ADAM designs and develops tools for complete and efficient management of this costly and complicated process. ADAM applies the Software-as-a-service model to its fully web based solutions: fees depend on actual usage.
In 2016 the orders carried out on the Knox platform by banks alone numbered no less than 8.95 million (+10.5% compared to 2015), with a total transacted value of € 314.93 billion (+11.5%)! The number of ATMs (10500) and retail stores (46500)< ...see all the news
The Banca Popolare di Vicenza Group started using the Knox platform in November 2011. The initial functions were obviously limited to the essentials for managing deliveries and collections for the branches only. The software was gradually expanded with the addition of various functions, such as the management of the takings of the retail multiples, the scheduled funding of hard money, and the management of Foreign Currency requests from money changers and others.
This was proven to be fundamental for producing reports to the Bank of Italy on the recirculation of cash, both for the Cash Center and for the Branches. We independently manage the cash centers with the associated GLN codes and the various types of certified machinery and the relative maintenance of the ECR codes, and the extraction and the production of the reports to be sent to the Bank of Italy.
This has had a positive impact on:
the processing times in the office. The introduction of checks on the authorization levels and cut-off times has considerably reduced the work of the Cash Management Office staff.
the branch offices, since all the procedures are guided and customized for every point served;
security because of the traceability of the packets;
the retail market because of the possibility of using special interactive or consultation functions.
The next steps for achieving further benefits and considerably reducing transport costs are integrated accounting between Knox and the cash functions in the branches, the acquisition of the OptiATM package for optimizing ATM management and of the OptiSC package for managing Cash Center balances and channeling of the takings of the multiples through the evolved Cash-in system.
I have worked, or rather I have been collaborating, with ADAM for more than three years, having met most of its staff members professionally more than ten years ago.
The collaboration is nothing less than a genuine partnership which allows our company to develop and innovate the services and the related software solutions over time, meaning that we always have a competitive edge on the market, a fundamental prerequisite for acquiring and keeping customers today.
A real strength of ADAM is the part that its professionals dedicate to obtaining the specifications, the analysis of the same, and the design of the solutions, as well as final testing before starting up production. These stages often help the customer to improve and optimize the specifications themselves and to obtain a finished product of absolute reliability.
Then, the high professional level of all the ADAM personnel can be tested in practice during the support stage after the start of production.
The collaboration between Banco Popolare and ADAM began with the merger between Banca Popolare di Novara and Banca Popolare di Verona more than ten years ago. The long path that continued up to the present has consolidated the professional relationship which has been marked by the significant steps in the project and resulted in reciprocal growth. There have been three fundamental lines in its development:
the integration of the application packet with the bank procedures, the accounting ones above all
the management of the many merger operations, featuring unifications, branch closures, and the cancellation of Italian Banking Association codes
maximum operational simplicity for branches thanks to refined and precise management tools, designed for the targeted controls typical of central structures
As a bank we have found ADAM to be a partner rather than a supplier, always abreast of the innovations in the IT world, with in-depth knowledge of banks and of the myriad of continually changing rules in the banking world.
A special merit I would like to mention is the capacity – and sense of responsibility – of the founders who, moving completely gone against the trend in the precarious Italian labor market, periodically add new graduates to their staff, offering them their first qualified job and quickly making them autonomous and able to put themselves at the service of customers.