the propensity to use cash in Italy declined during the pandemic, but in 2021 it gradually grew to return very close to pre-existing levels.
I have worked, or rather I have been collaborating, with ADAM for more than three years, having met most of its staff members professionally more than ten years ago.
The collaboration is nothing less than a genuine partnership which allows our company to develop and innovate the services and the related software solutions over time, meaning that we always have a competitive edge on the market, a fundamental prerequisite for acquiring and keeping customers today.
A real strength of ADAM is the part that its professionals dedicate to obtaining the specifications, the analysis of the same, and the design of the solutions, as well as final testing before starting up production. These stages often help the customer to improve and optimize the specifications themselves and to obtain a finished product of absolute reliability.
Then, the high professional level of all the ADAM personnel can be tested in practice during the support stage after the start of production.
The collaboration between Banco Popolare and ADAM began with the merger between Banca Popolare di Novara and Banca Popolare di Verona more than ten years ago. The long path that continued up to the present has consolidated the professional relationship which has been marked by the significant steps in the project and resulted in reciprocal growth. There have been three fundamental lines in its development:
the integration of the application packet with the bank procedures, the accounting ones above all
the management of the many merger operations, featuring unifications, branch closures, and the cancellation of Italian Banking Association codes
maximum operational simplicity for branches thanks to refined and precise management tools, designed for the targeted controls typical of central structures
As a bank we have found ADAM to be a partner rather than a supplier, always abreast of the innovations in the IT world, with in-depth knowledge of banks and of the myriad of continually changing rules in the banking world.
A special merit I would like to mention is the capacity – and sense of responsibility – of the founders who, moving completely gone against the trend in the precarious Italian labor market, periodically add new graduates to their staff, offering them their first qualified job and quickly making them autonomous and able to put themselves at the service of customers.
Knox is the cash management reference product for Crédit Agricole Italia Banking Group, it guarantees availability in provided services, customized high-quality reports and a constant updating to the more and more frequent requests from audit and control bodies.